Never opens, crashes, can’t get help

So, I downloaded this app in February. I haven’t been able to open it. Ever. I open it and it just crashes, the app says it is not responding, and I have to force quit. That’s frustrating enough, but when I click on the little button on the app page that says “MPlayerX Support” it takes me to a web site where I find a video of a cartoon squirrel and a link to donate money. Really?!?! So, your app doesn’t work or maybe has a glitch and instead of providing a navigable site for someone to actually get help, you just direct them to give you money? Are you friggin kidding?!? I hope I can figure out how to uninstall this app. I really had high hopes...

SeaJaneBe about MPlayerX